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Syntergy continues to provide supported products with value-added features and unique functionality to extend the core Livelink® software. Workflow enhancements continue to be one of our most popular product areas followed by integration and reporting tools. Syntergy is committed to providing beneficial modules for specific functionality and user interface improvements for end user satisfaction.


These products provide additional security features over and above the core platform.

  • Enhanced Password  - In use at many large companies and at US Government Agencies, this module adds additional restrictions to passwords by allowing administrators to require minimum integer, character and special character counts, use of common words, reverse words and password reuse.

  • Enhanced Audit - Increase accountability with this module. The Audit Module provides enhanced tracking on users, groups, folders, documents and compound document events. The need for tracking events such as the changing of permissions, ownership and all other operations on a document are key requirements in certain regulated environments.

  • Usage Reporting - This module provides a set of valuable reports to monitor usage and growth of Livelink® systems. These reports focus on Livelink® repository content growth, content use, and user access patterns. Leveraging usage information helps to eliminate surprises and enables management to make more informed, proactive planning decisions.

Syntergy has been implementing workflow for many years and can provide products to enhance the out of box experience.

  • Workflow Steps - Adds dynamic functionality to make Livelink® Workflow much more effective. This set of additional workflow steps can reduce the number of steps that require manual processing; like someone manually filling out a form, printing out or e-mailing a document and waiting for a response. It is easier for users to learn and use, thus saving time and money for the organization.

  • Live-Mail - Expands workflow so casual users can participate in workflows via e-mail. Allows users to receive workflow steps, attachments and information required to perform the work and the user can reply back in e-mail with the disposition and any attachments.

  • Workflow Publisher - Is a streamlined publishing approach that eliminates the need for manually creating documents outside of the workflow process.  Because the entire process is automated documents are published faster with more accuracy.  Publish documents quickly and efficiently. This eliminates the need to download documents to the desktop just so they can be printed.  Printing can be added to the audit trail records for individual documents.

  • Workflow Map Printer - Allows users to generate a JPEG image of a Livelink® Workflow Map. Great for facilitating workflow process design, reviews and documentation. Simply navigate to the workflow map to print, select where to save the image in Livelink® and then have the module generate the JPEG image.

  • Workflow Escalation - Systematically manage workflow tasks that are not completed within the assigned due date. Create workflows that can be automatically processed based on the escalation criteria that you define.
  • Replicator - Take Livelink® one step further with Replicator by intelligently distributing information in such a way that users on the global network have faster access to the most up-to-date version of documents.  Replicator works in low bandwidth environments which mean lower overall infrastructure cost.

  • Centera® Storage Connector for Livelink® - Syntergy has partnered with EMC to create a product that stores Livelink® content in Centera® in a fully transparent way. It provides for migration of inactive Livelink® content to Centera®. For customers with terabytes of content this provides simple, cost effective storage.

  • ShareLink - Products and services to enable Livelink® systems to be available in the SharePoint™ portal and integrating Livelink® and SharePoint™ data.
  • Bulk Loader - Load information quickly and accurately or allow for scheduled imports or administrator operated functions.

  • Content Mover - Assists with moving documents and gathering the required category and attribute information associated with the document quickly, accurately and inexpensively. With Content Mover you can selectively populate a new Livelink® Instance with items from an existing Livelink® Instance.

  • Live-Mail - Save e-mails and attachments as Livelink® documents. All corporate e-mail knowledge can be indexed and searched in Livelink®. Live-Mail connects your favorite e-mail program with your knowledge management system. Users can archive information, search and retrieve corporate knowledge, participate in discussion threads and respond to workflow steps via e-mail.

  • Soft Documents - Add documents to Livelink® before you have the physical document. Soft Documents lets you add the document information now so it can be indexed. When the document is ready you add a new version and it becomes a standard Livelink® document.
  • Auto Numbering -  A useful data identification and organization tool and can number documents quickly, accurately and inexpensively. Creating consistently numbered documents is extremely helpful for the access and easy retrieval of the right information and critical in most regulated environments.

Contact us if you would like pricing on any of the products above.

Current Tips and Tricks for Livelink® can be found here.
 
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