Syntergy has been implementing workflow for many years and provides products and expertise to improve workflow functionality and increase end user satisfaction through user interface improvements.

• Workflow Steps - Adds dynamic functionality to make Livelink^® Workflow much more effective. This set of additional workflow steps can reduce the number of steps that require manual processing; like someone manually filling out a form, printing out or e-mailing a document and waiting for a response. It is easier for users to learn and use, thus saving time and money for the organization.
  
  
• Live-Mail - Expands workflow so casual users can participate in workflows via e-mail. Allows users to receive workflow steps, attachments and information required to perform the work and the user can reply back in e-mail with the disposition and any attachments.
  
  
• Workflow Publisher - Is a streamlined publishing approach that eliminates the need for manually creating documents outside of the workflow process.  Because the entire process is automated documents are published faster with more accuracy.  Publish documents quickly and efficiently. This eliminates the need to download documents to the desktop just so they can be printed.  Printing can be added to the audit trail records for individual documents.
  
  
• Workflow Map Printer - Allows users to generate a JPEG image of a Livelink^® Workflow Map. Great for facilitating workflow process design, reviews and documentation. Simply navigate to the workflow map to print, select where to save the image in Livelink^® and then have the module generate the JPEG image.
  
  
• Workflow Escalation - Systematically manage workflow tasks that are not completed within the assigned due date. Create workflows that can be automatically processed based on the escalation criteria that you define.

Syntergy also provides training and services to assist organizations who need complex workflows designed or customized workflows developed to integrate and leverage existing systems.