In-Box Proxy maintains continuity of business operations while key personnel are unavailable. This maintainability is essential to any organization because it saves costs by keeping business processes moving. Content Server Workflow and Task Lists provide the framework for automating business processes. Individual workflow steps and task list tasks are the foundation pieces that associate work with people. When the responsible people for steps and tasks are unavailable the processes and affected people are put on hold creating expensive inefficiencies. In-Box Proxy provides the solution to this problem.
In-Box Proxy supports advanced proxy scheduling, proxies can be set-up days, weeks or months in advance of planned absences, e.g. vacations, conventions, jury duty, etc.
In-Box Proxy allows for multiple proxies with overlapping or concurrent access to the original assignee's work.
In-Box Proxy displays the proxy work on the recipient's personal assignments page as a separate set of work tasks. The proxy tasks display the name of the original assignee as well as the standard information associated with workflow steps and task list tasks.
Proxies are date bounded. Proxies are displayed only during the defined starting and ending dates of each proxy. Once the ending date is exceeded the assignments automatically revert to the original assignee.
InBox Proxy for Content Server
Content Server proxy requires the user to turn on the proxy at the time of departure and turn it off upon return. In the haste to perform last minute tasks, setting a proxy is the last thing on a user's mind. With In-Box Proxy proxies may be set-up well in advance of departure.
In-Box Proxy provides the same level of permission to the proxy that the original assignee has. Permissions are not altered.
All changes to content are audited through standard Content Server functionality.
- Multiple proxies may be created
- Proxies can be set-up hours to months in advance
- Proxies can be sequential, concurrent or they can overlap
- Proxies are date and time bounded
- The proxy can see who the original assignee is on their personal assignments page
- Proxy assignments are displayed as a separate table in the personal assignments page
- In-Box Proxy installs as a Standard OpenText Content Server® (Content Server) module