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United States

United States Syntergy has formed strong and lasting relationships with the best contractors, resellers, technology, service, and solutions providers in the United States. Together, we work hard to ensure your success. Contact us Alitek Alitek was founded in 2005. Headquartered in Houston, Texas, they employ consultants in several cities around the U.S. Their team of experienced consultants have held a variety of roles, from CTOs, Directors, RM and IT Managers to Technical Architects, Lead Developers and System Administrators. Their consultants have experience working for Fortune 500 IT departments, consulting firms, and for software vendors. With this diverse set of backgrounds, they are able to not only focus on the initial solution, but also the long-term involvement required to ensure successful ongoing operations. https://alitek.com/ ClearInfo ClearInfo is an innovative, results-driven IT Service Provider focused on delivering Enterprise Information Management (EIM) solutions to optimize the creation, capture, use, and eventual lifecycle management of structured and unstructured information assets that will enable our customers to meet their mission objectives. https://www.clearinfo.co/ InfoSpire Infospire is a purpose-driven consulting firm that helps companies build OpenText ECM solutions for SAP and Salesforce. https://infospire.net/ Locus Systems Locus is a leading provider of OpenText Enterprise Solutions that keep organizations running. Our certified team-members perform implementation analysis, management and configuration services, as well as workflow, integration, and core development services leveraging industry standard methodologies to ensure your business processes run as efficiently as possible on the OpenText platform. Locus also offers our customers Application Managed Services programs to ensure they derive the most satisfaction and value from their OpenText environment. For over 25 years we have worked in partnership with our customers to reduce costs and maximize their investment. http://www.locussystems.com/ Optima Optima is a leading consulting firm and trusted adviser in the field of digital transformation, with a strong focus on Spend Management and Content Management in the SAP ecosystem. Having served more than 150 large enterprises from 20+ industries, they have completed over 500 successful projects. https://optimaecm.com/ SoluSoft SoluSoft, a trusted software development company specializing in business process management and enterprise content management for more than 19 years within the US and internationally. We offer a full spectrum of software development and IT consulting products and services to SMBs and Fortune 500 enterprises. Our innovative software solutions help businesses and government agencies unlock new levels of information integration, enable collaborative governance, and provide knowledge-based decision-making tools for our customers to achieve new levels of performance. We cater to various needs with a range of products and services for companies of all sizes. https://www.solu-soft.com

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WF Map Printer

WF Map Printer Facilitate Design Reviews with Printed Workflow Maps Guided Tour Take a guided tour of Workflow Map Printer and see all of the features available from this exciting new product compliance requirements.  Contact us Key Benefits Why Teams love WF Map Printer Generate a JPEG image of workflow maps. JPEG image will be saved in Content Server. When desired the JPEG image can be printed, e-mailed and included in documentation. Great for process and design reviews. Do You… Need printed workflow maps for process and design reviews? Desire to have the workflow JPEG images printed, e-mailed or included in documentation? Want to generate a JPEG image of workflow maps? If yes, WF Map Printer is for you. Contact us Specifications Component Requirement Browsers All standard browsers Servers Livelink Version 9.x, Content Server 10.x, 16.x, 2X.x on UNIX® and Windows® Databases Oracle® SQL*Server® Contact us Helpful Resources at Your Fingertips Access product guides, datasheets, and demo videos to get the most out of your Syntergy tools—all in one place. Need help finding a resource? Contact Support Workflow Map Printer Data Sheet Download pdf Workflow Map Printer Guided Tour Read more

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The Best Tool for Managing Sensitive Content

The Best Tool for Managing Sensitive Content Do you have tools in place to protect sensitive personal information? The new European Union General Data Protection Regulation (GDPR) law was created to hold companies in Europe accountable for failing to protect private personal information such as social security numbers, employee personal data and other private personal data. Similar laws are being created in the United States and other countries. These new laws will require companies to know what sensitive data they have stored in their Content Servers and will also require that the data is protected against unauthorized access. At the request of several of our customers in Europe who now face large fines for failing to protect their sensitive data, Syntergy has developed a new security product called Content Sentry. This module enables organizations to monitor, protect and report on sensitive data located in Content Server. Detecting strange and unusual activity in Content Server is one of the biggest concerns for administrators. With the Edward Snowden case in the forefront of anomalous activity stories, Admins must take every precaution to make sure that valuable company secrets are kept secure and away from competitors and those looking to profit from the distribution of valuable information. Here is a look at what Content Sentry can do to protect your sensitive data: Allow you to implement a Data Loss Prevention strategy for Content Server Detect anomalous activity in Content Server Automatically take action upon detection of suspicious activity Enforce corporate compliance lifecycle on sensitive content Identify sensitive content prior to migrating networked file shares to Content Server Identify which libraries contain sensitive content Implement a real-time content shield to instantaneously detect sensitive content when adding new content to Content Server Automatically take action upon detection of sensitive information Respond to audit requests quickly regarding who accessed sensitive content Safeguard Personal Identifiable Information (PII) Safeguard Protected Health Information (PHI) Safeguard Payment Card Industry (PCI) data There are three important areas to monitor in Content Server to help uncover potential breaches of data. The first area to monitor is login activity. You need to be able to detect if a user account has been compromised. This is detected by identifying users accessing Content Server from unusual areas like a US based employee logging in with an overseas IP address. Another thing to look for are users logging in at unusual times of the day like 4:00 AM. The next area to monitor is work habits. You need to be able to detect when people are accessing Content Server outside their normal work hours or if they have unusual work patterns. For example, is someone in finance continually accessing software development files or is a programmer consistently looking at financial data. The final area to monitor is Content Server activity. For example, are you seeing large amounts of data downloaded at off hours? Are there an unusual amount of LiveReports being run? Which employees are accessing areas of Content Server that contain sensitive PII information such a social security numbers, birth dates, employee addresses, etc. Some example of Use Cases where your organization should implement Content Sentry are: Monitor Content Server for anomalous activity Identify and secure sensitive content in libraries Prevent data breaches to avoid negative impact on the corporate brand and lawsuits Ensure your customer’s data is securely being handled inside your organization Bulk scan content prior to migrating to Content Server or OpenText Cloud Perform ad-hoc scans to detect sensitive content during E-Discovery or Audit More and more organizations are being forced to comply with new regulations designed to protect personal sensitive data. These regulations requires that organizations protect personal information and follow strict rules when storing personal information of employees. Violations of the European GDPR regulation could result in fines of up to EUR 20,000,000 or 4% of the company’s worldwide revenue. This means organizations must be aware of which documents within Content Server contain personal, sensitive information and protect it accordingly. The only way to do that effectively is to scan the content using software designed to detect and report specific sensitive information. Being able to differentiate between a social security number and the number of a manufacturing part is a difficult but necessary feature of this type of software. Syntergy is addressing these types of security issues with a powerful new add on module for Content Server called Content Sentry. We have recently seen quite a large increase in interest in our data security products due to these new offerings and the increased regulations around sensitive data. To learn more and determine if it these products are a good fit for your organization we encourage you to contact Syntergy at (858) 779-9642, email us at info@syntergy.com or visit the Content Sentry page at www.syntergy.com.

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Syntergy Announces Shared Links for OpenText Extended ECM – Simplify Document Sharing

In today’s fast-paced business landscape, seamless communication and information sharing are crucial. However, directing colleagues, partners, or customers to documents within your OpenText Content Server can be challenging when they need access or permissions, leading to potential security risks and untracked actions. Introducing Syntergy Shared Links for OpenText Extended ECM (Content Server), a solution designed to address these hurdles effectively. Benefits: Syntergy Shared Links for Content Server seamlessly integrates into your existing Content Server, offering a standardized approach to sharing vital corporate information with external resources. If you would like to explore how Shared Links can streamline your document-sharing processes contact us for a free trial or consultation. You can reach us at (858) 779-9642 or email us at info@syntergy.com.

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Syntergy Releases Updates to Zero Downtime Upgrade Solution for OpenText Content Server – Upgrade Accelerator

Today Syntergy announced that it has released updates to Upgrade Accelerator, the leading zero downtime Upgrade Accelerator solution for OpenText Content Suite platform. New features include: Founded in 1997 and serving Content Server customers for 25 years, Syntergy is a trusted provider of innovative solutions for the OpenText Content Management (ECM) Software Suite. Syntergy delivers high-performance solutions and services to solve the needs of both local and globally distributed enterprise-sized businesses. To learn more and determine if it these products are a good fit for your organization we encourage you to contact Syntergy at (858) 779-9642, email us at info@syntergy.com or visit our website at www.syntergy.com

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Syntergy Releases Companion Tool to the Syntergy Data Manager – MetaManager for OpenText Content Server

Today Syntergy announced that it has released MetaManager for OpenText Content Server. MetaManager is companion tool to the Syntergy Data Manager. MetaManager is server based tool that allows you to add, update, remove and manage Categories and Attributes to millions of objects in an OpenText Content Server without any downtime. Common use cases include: Founded in 1997 and serving Content Server customers for 25 years, Syntergy is a trusted provider of innovative solutions for the OpenText Content Management (ECM) Software Suite. Syntergy delivers high-performance solutions and services to solve the needs of both local and globally distributed enterprise-sized businesses. To learn more and determine if it these products are a good fit for your organization we encourage you to contact Syntergy at (858) 779-9642, email us at info@syntergy.com or visit our website at www.syntergy.com.

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Syntergy Releases Updates to Leading Data Loss Prevention (DLP) Solution – Content Sentry

Today Syntergy announced that it has released updates to Content Sentry, the leading DLP solution for OpenText Content Suite platform. New features include: The new release of Content Sentry will provided Information Security Teams and System Administrations advanced anomalous activity detection capabilities for OpenText Content Server. Founded in 1997 and serving Content Server customers for 25 years, Syntergy is a trusted provider of innovative solutions for the OpenText Content Management (ECM) Software Suite. Syntergy delivers high-performance solutions and services to solve the needs of both local and globally distributed enterprise-sized businesses. To learn more and determine if it these products are a good fit for your organization we encourage you to contact Syntergy at (858) 779-9642, email us at info@syntergy.com or visit our website at www.syntergy.com.

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Syntergy Signs Partnership Agreement with SKYSYNC to Hybrid Content Management Solutions for the OpenText Content Suite Platform

Today Syntergy announced that it has entered into a partnership agreement with SKYSYNC. Hybrid Content Management is the practice of implementing both cloud-based and on-premises systems to store, share and manage enterprise content. SkySync for OpenText Content Suite enables global administrative IT control over all of your storage integration and file transfer operations; whether it’s localized, remote offices, user desktops or a cloud service. The SkySync platform dramatically reduces IT complexity, enabling simplified governance management while seamlessly empowering your workforce with the content they require, no matter where it’s stored. Despite what seems like a mass exodus to new cloud-based enterprise file sync and share services (EFSS) such as Box, Dropbox, Office 365, G Suite, Citrix ShareFile and others, many businesses are still housing their unstructured content on-premises. Forrester reported in 2016 that 47% of companies surveyed held between 1 terabyte (TB) and 19 TBs of data locally, while 21% stored 100 TBs to 999 TBs and a further 14% stored over 1,000 TB on-premises. Gartner has acknowledged that a single repository for unstructured content “remains unreachable” for most enterprises for a host of reasons. The analyst firm has predicted that within the next year, 50% of enterprises will manage that content using a hybrid storage model. As cloud-based enterprise file sync and share services enter and exit the market, many organizations today are finding it difficult to go all-in on the cloud and instead are opting to deploy these services concurrently with their existing on-premises Enterprise Content Management (ECM) platforms. Founded in 1997 and serving Content Server customers for 25 years, Syntergy is a trusted provider of innovative solutions for the OpenText Content Management (ECM) Software Suite. Syntergy delivers high-performance solutions and services to solve the needs of both local and globally distributed enterprise-sized businesses. To learn more contact Syntergy at (858) 779-9642, email us at info@syntergy.com or visit our website at www.syntergy.com.

Syntergy Signs Partnership Agreement with SKYSYNC to Hybrid Content Management Solutions for the OpenText Content Suite Platform Read Post »

Syntergy Releases Updates to Leading Data Moving Solutions – Director

Today Syntergy announced that it has released updates to Director, the leading “data moving” solutions for OpenText Content Suite platform. New features include: The new release of Director provided End Users, Content Owners, Records Managers and System Administrators to easily store e-mails from Microsoft Outlook into OpenText Content Server for long term record keeping. Founded in 1997 and serving Content Server customers for 25 years, Syntergy is a trusted provider of innovative solutions for the OpenText Content Management (ECM) Software Suite. Syntergy delivers high-performance solutions and services to solve the needs of both local and globally distributed enterprise-sized businesses. To learn more and determine if it these products are a good fit for your organization we encourage you to contact Syntergy at (858) 779-9642, email us at info@syntergy.com or visit our website at www.syntergy.com.

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Are You Ready for GDPR?

General Data Protection Regulation Ushers in New Era in Data Protection With new laws such as the European Union General Data Protection Regulation (GDPR), valuable information now includes private personal information such as social security numbers, employee personal data and other private personal data. Detecting strange and unusual activity in Content Server is one of the biggest concerns for Administrators and Content Owners. Content Server admins must take every precaution to make sure that valuable company secrets are kept secure and away from competitors and those looking to profit from the distribution of valuable information. Fines up to four percent of annual revenue for a data breach! You need to rethink your privacy, security and data governance strategy now! The European Union General Data Protection Regulation (GDPR) law was created to hold companies in Europe accountable for failing to protect private personal information such as social security numbers, employee personal data and other private personal data. Similar laws are being created in the United States and other countries. These new laws will require companies to know what sensitive data they have stored in their Content Servers and will also require that the data is protected against unauthorized access. Syntergy has developed a new security product called Content Sentry. This module enables organizations to monitor, protect and report on sensitive data located in Content Server. Here is a look at what Content Sentry can do to protect your sensitive data: Most organizations rely on user adoption and execution of rules designed to safeguard data in Content Server. Tools such as permission models, folder hierarchy, group definitions and auditing can go a long way to help implement a security policy. Solutions for securing content are only as good those who use them—and many choose not to. Content Sentry addresses these issues by searching out and finding sensitive data, enhancing audit reporting and taking automatic action upon detection of suspicious activity. There are several important areas of Content Server that Content Sentry helps an organization monitor to avoid breaches of data. The first area to monitor is user access activity. Content Sentry can help you detect if a user account has been compromised. This is detected by identifying users accessing Content Server from unusual areas like a US based employee logging in with an overseas IP address. Another thing to look for are users logging in at unusual times of the day like 4:00 AM. Still another is a user accessing data outside their normal work hours or accessing data outside their normal data areas. For example, is someone in finance continually accessing software development files or is a programmer consistently looking at financial data. Content Server activity is another area that falls under this category. Are users downloading large amounts of data or accessing areas that contain sensitive PII information such as social security numbers, birth dates, employee addresses, etc. Another important area of Content Server that Content Sentry helps organizations avoid data breaches is by locating sensitive information through deep scanning of new and existing content. With hundreds and even thousands of users adding data to Content Server organizations need a tool that can locate sensitive PII information that is not in the proper location. Content Sentry uses state of the art scanning technology that allows it to differentiate between a social security number and an identification number for a ship. Some example of Use Cases where your organization should implement Content Sentry are: More and more organizations are being forced to comply with new regulations designed to protect personal sensitive data. These regulations requires that organizations protect personal information and follow strict rules when storing personal information of employees. Violations of the European GDPR regulation could result in fines of up to EUR 20,000,000 or 4% of the company’s worldwide revenue. This means organizations must be aware of which documents within Content Server contain personal, sensitive information and protect it accordingly. The only way to do that effectively is to scan the content using software designed to detect and report specific sensitive information. Being able to differentiate between a social security number and the number of a manufacturing part is a difficult but necessary feature of this type of software. Syntergy is addressing these types of security issues with a powerful new add on module for Content Server called Content Sentry. We have recently seen quite a large increase in interest in our data security products due to these new offerings and the increased regulations around sensitive data. To learn more and determine if it these products are a good fit for your organization we encourage you to contact Syntergy at (858) 779-9642, email us at info@syntergy.com or visit the Content Sentry page at www.syntergy.com.

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