Syntergy has been implementing workflow solutions for many years. We provide products and expert custom solutions to improve workflow functionality and increase end user satisfaction. Workflow projects can provide tremendous ROI when implemented correctly. The power of Livelink workflow allows organizations to implement a range of solutions from the simple time card submission to the complex companywide 360 degree performance review.
Because Syntergy personnel have been working with Livelink/ECM since the very first day the product was introduced we have developed a large set of workflow tools to help us implement all types of projects. Out of the box workflow is powerful but we have found that it is missing some key extras to make it truly successful. Some key areas we have improved with our tools are the interface, email message capability (including attachments, dynamic content, etc.), assignment capability (escalation, more powerful dynamics, improved proxy capability) and complex routing. With these proven tools our analysts are able to help our customers create truly powerful workflows that meet the needs of the most demanding organizations.
Syntergy analysts have helped implement hundreds of workflow projects and that experience allows them to quickly asses a customer's requirements and then provide a solution. Experience has always been a key when working with Livelink/ECM because of the complex nature of the application. Workflow is definitely the most complex area of Livelink and trying to implement a workflow project for the first time can be difficult. Our analysts can dramatically reduce the time it takes your organization to implement a project and our experience insures a happy and productive user community.